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Welcome to KEL Computers Terms &
Conditions.
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Service Agreement Between KEL Computers
Corp and End User (The EU). Unless stated otherwise, applicable
sales taxes are not included in our prices. |
Labor
Once labor has begun on a device. It must
remain in the shop until work is completed. No device shall be
released until amount invoiced and/or accrued has paid in full. the
EU wishes top terminate service before repairs are done, they must
assume the cost of labor accumulated up to that point, as well as
that of any special-order parts. A device may be withdrawn with no
fees incurred only if work has not started and parts have not been
ordered.
Once labor is completed, The EU has seven
days to reclaim their device. Fees will apply if the unit is left at
the shop for over seven (7) days. The shop reserves the right to
liquidate all goods left unclaimed after thirty (30) Days.
Software
The EU Will be solely Responsible for
backing up important data. The Shop shall not be held responsible for
loss or corruption of information contained within devices brought
in for service. While we do our absolute best to prevent any losses,
the very nature of data storage devices and media is unpredictable,
particularly if they are malfunctioning.
Copyright Protection & Illegal Media
The shop requires all media brought in for
installation to be original and legitimately owned by the EU. Most
software installations will require ownership verification that may
render said software inoperable if registration information does not
match the EU's information. Most operating systems (Microsoft
windows, Apple's Mac OS, Etc.) and other mainstream software are
governed by this system. As per Canadian and international copyright
laws, fraudulent use of software may result in severe fines and/or
Imprisonment.
The shop reserves the right to confiscate
and/or destroy and illegal media or documents received with devices
as well as informing the proper authorities unless proper
authentication material (s) are provided by the EU.
Disposal of Goods
Under some circumstances, the EU may wish
to have us dispose of a device. This shall be noted on the service
release form. Once a device has been signed over, it becomes the
property of the shop, and shall be disposed of, liquidated, or used
as we see fit.
The shop, the product manufacturers, as
well as the parties involved in warranty fulfillment, reserve the
right to make changes to the different agreement without prior
notice.
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